RETURN AND REFUND POLICY
Last Updated: 2023/11/3
Thank you for shopping at https://salestoresusa.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sale Stores USA Located at 3910 Pembroke Rd, Pembroke Park, FL 33021, USA, Florida, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://salestoresusa.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.
All Items are eligible for return exempt the products that are: Products out of their original packaging are not eligible for return
You are always required to ship back the items by following the shipping instruction:
If you would like to return your product, we offer a 30 day return policy. To be eligible for a return, you must obtain a Return Merchandise Authorization (RMA) number by emailing us at: firstname.lastname@example.org
In order to be eligible for a refund, you have to return the goods within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
- Product must be returned in its original packaging
- Product wasn't used or damaged
- Product must include original tags (if applicable)
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: email@example.com
Contact Form URL: https://salestoresusa.com/contact-us/
You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.
RETURN POLICY GUIDELINES:
- Returns are applicable within 30 days of receiving your order. Returns after the 30 day window cannot be accepted.
- Must be returned in its original boxes, packaging materials, and accessories provided when it was shipped out to you.
- White Glove Delivery shipment upgrade cost is non-refundable because it is a service provided by a third party delivery company not directly affiliated with us.