About Us

About Us

Who we are, how we source and ship our products, and the commitments behind every order — stated the same way as in our policies.

Last updated: September 23, 2026 · EOS Trading Corp., dba Sale Stores USA

1

Who we are

Sale Stores USA is the online store of EOS Trading Corp., a company registered in the State of Florida, United States.

We have built our business on a simple idea: source the widest possible range of equipment and supplies, keep the prices lower than the big marketplaces, and answer the phone when a customer has a question. We ship every day to customers across the United States and around the world.

Legal entityEOS Trading Corp., dba Sale Stores USA
Registered address3910 Pembroke Rd, Pembroke Park, FL 33021, USA
Websitehttps://salestoresusa.com
General enquiriesinfo@salestoresusa.com
Sales & quotessales@salestoresusa.com
Orders, returns & after-salescustomerservices@salestoresusa.com
Telephone305-652-0442 · Mon–Fri, 9:00–17:00 ET

"EOS Trading Corp., dba Sale Stores USA" is the single legal name behind our site, our policies, our invoices and our emails. If you ever see a different name on our paperwork, tell us — it should not happen.

2

What we sell

We carry a broad catalogue of equipment, parts, tools and supplies for homes, workshops and businesses, drawn from a wide network of manufacturers and authorised distributors. Our depth of range is what lets us supply hard-to-find items as well as everyday ones.

Our team is made of people who actually use this equipment, and we are happy to help you choose the right specification, the right size or the right replacement part before you order. If you are unsure, ask us — it is faster than returning the wrong item.

3

How we source & ship

We are transparent about this, because it affects how your order arrives:

  • Some items ship from our own stock in Florida.
  • Other items ship directly from the manufacturers, distributors and partner warehouses that hold them — this is how we can keep such a large range available without delaying your order. When you place an order, we route it to whichever location has the stock.
  • Because of this, one order can arrive in several packages, on different days. You get a tracking number for each. Split shipments never cost you more: you are charged the shipping rate quoted once at checkout.
  • Delivery estimates come from the carrier and are counted from dispatch, not from the moment you order. Orders are released to the relevant warehouse within 1–2 business days.

The full detail — carriers, costs, free-shipping threshold, freight and international deliveries — is in our Shipping Policy.

4

Our guarantees

"Quality guaranteed" means something specific here. These are the commitments we actually stand behind:

  • Genuine products. We sell new, genuine goods obtained through authorised distribution channels.
  • An accurate listing. The specification, capacity, dimensions and included items shown on a product page are part of our contract with you. If a product does not match its published description, that is our error and we fix it at our cost.
  • A free fix when the problem is ours. If your item arrives wrong, defective or damaged in transit, you pay no fees and no return freight — you choose a replacement or a full refund.
  • Real support. A person answers your email, and we help you reach the manufacturer when a warranty claim is needed.

What "guaranteed" does not mean

We are a reseller and distributor, not the manufacturer. We do not provide a blanket lifetime guarantee on every product, and our Terms of Service exclude implied warranties to the extent the law allows. What you get instead is: the manufacturer's warranty that comes with the product, the remedies in our Returns & Refunds Policy, and the specific commitments listed above. Extended warranty and protection plans, where offered, are third-party products administered by the plan provider and governed solely by that provider's terms.

5

Payment & security

We accept the following payment methods, which are the same ones shown at checkout:

  • Visa, Mastercard, American Express and Discover
  • PayPal

The whole site is served over HTTPS, and payments are processed by PCI-DSS-compliant providers. We never see or store your full card number. How we handle your personal information is set out in our Privacy & Security Policies.

Talk to us

Questions before you buy, help choosing the right part, or support on an existing order — we are happy to help.

EOS Trading Corp., dba Sale Stores USA · 3910 Pembroke Rd, Pembroke Park, FL 33021, USA. Read together with our Terms of Service, Returns & Refunds Policy, Shipping Policy and Privacy & Security Policies.